Why Shipment Tracking is Vital

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As one of the premier flatbed trucking companies in North America, we at West Coast Carriers are dedicated to getting the details right every single time. You pay for quality service in your flatbed truck shipping, and this means every box is checked and no stone has been left unturned.

A big part of this is our shipment tracking service. Through online tracking, you can find out the exact status of your load 24 hours a day, seven days a week. What makes robust, accurate shipment tracking such an important part of the trucking industry? Let’s find out.

Customer Service

Shipment tracking is among the bedrocks of good customer service within the industry, and online tracking has moved it out of the dark ages. GPS and other technology is now involved in the process, rather than clunky, manual-only tracking in previous generations.

As a customer, you can be confident in the location and status of your load at all times. If you run a business that involves other additional clients, this peace-of-mind will extend to them as well. In rare cases where there are any problems, tracking services will make them easier and quicker to solve.

Resource Management

One of the key trickle-down effects of the convenience offered by shipment tracking is significant cost savings. Billions of dollars are spent every year on detention charges at warehouses due to lack of real-time location information, but you remove these kinds of concerns when you employ a trucking company like West Coast Carriers with robust tracking services.

Now, those extra dollars from lost shipments and related overhead can go to other, more vital areas of your business.

Safety and Security

Rather than a specific need for a driver to check in manually every so often or complete another imprecise process, shipment tracking keeps your load secure with constant real-time updates. Exact location data is vital if any theft issues ever arise, as well. Plus, in an industry where every minute is vital to your bottom line, solid tracking services can go a long way to improving timing and eliminating wasted productivity.

Ready to learn more? The experts at West Coast Carriers are standing by to assist you with all your shipping needs and questions today.